Frequently Asked Questions
Helpful answers about Auto Coverage Desk, coverage requests, and communication preferences.
Is Auto Coverage Desk an insurance carrier?
No. Auto Coverage Desk is not an insurance carrier and does not underwrite or issue policies. We help organize auto insurance information requests and related communications.
Does submitting a form guarantee a rate?
No. Rates, eligibility, discounts, and policy terms depend on many factors including carrier rules, state regulations, driver profile, vehicle information, coverage limits, and underwriting review.
Can I opt out of text messages?
Yes. You can reply STOP to cancel SMS messages or HELP for help. You may also contact us directly using the phone or email listed on this website.
Why are there separate SMS checkboxes?
We separate general account notifications from marketing messages so you can choose the categories you want. The Terms and Privacy acknowledgment is also provided separately.